SHIPPING POLICIES
Order Processing
All orders are processed during business
hours, Mondays to Fridays (8AM to 6PM, +08:00GMT).
Orders received after 6PM will be
processed the following day.
Shipping Time
We commit to a delivery period of
two (2) business days for standard prints, upon order processing.
Nonstandard prints will be delivered within 2 weeks. Delivery, however, may
take longer and will cost surcharges for areas out of coverage.
In cases of adverse weather conditions or
state of calamities, shipping might take longer, especially for areas outside
Metro Manila. In no way will the merchant be held liable for this. In such
cases, the customers will neither be refunded for shipping fees nor charged
with additional shipping costs.
International Shipping
We initially do not support shipping of our products to destinations outside the Philippines.
Package reshipment
Package reshipments may be necessary in
the following scenarios:
-
Customer provided the wrong delivery
address, and as such, the address may not exist or the address and recipient do
not match
-
Absence of recipient or recipient’s
representative to claim the product upon delivery
-
Refusal of recipient to claim the
delivery
In such cases, the packages will be sent
back to (website name) and may have to be reshipped at another date to either
the same delivery address or a different one. This will cost the customer
additional charges. In case the customer refuses to have the item reshipped, he
will not be refunded with the shipping cost that he previously paid for.